Frequently Asked Questions
I love the idea of a bag created just for me, but I don’t know how to design a bag. What do I do?
We are here to help you celebrate your style and we want you to love the experience of creating your Mel Boteri bag. There are three main ways to shop:
2. Shop our collection of bags that can be customized directly online here -> Create Your Own Bag.
3. If you prefer, we can connect you with a designer who can support your vision and walk you through the entire process. We are here to serve you in the way that works best for you. Use our contact form to connect with a designer today -> Contact Us.
I see a bag on the Mel Boteri website that I like, but I just want to change a few things. Is that possible?
Absolutely! We can change the material, hardware, and decorative accents on any bag. If you require changes to the shape or size, we will partner you with a designer to make sure the bag is exactly what you envision. Use our contact form to connect with a designer today -> Contact Us.
How long does the process take?
Special order bags typically take about 4-6 weeks.
I’d like to give the Mel Boteri experience as a gift. Is this possible?
Yes! We can work with you to set certain guidelines and bill you once your recipient has completed the design of their bag. A Mel Boteri custom handbag experience makes the perfect gift for any person - especially those who seem to have it all!
I have designed a bag myself. Can Mel Boteri make it?
We can support most bespoke designs- even if they don’t look similar to anything that we have produced in the past. To start, we will connect you with a designer who can make structural recommendations, if necessary. Once the silhouette is finalized, we will work with you to select materials and hardware. Mel Boteri only uses the highest quality materials, and we will work with you to put together an exquisitely finished bespoke bag that is a representation of your unique, personal style.
What is the cost to design a bespoke bag from scratch?
Once we have a good idea of the style you are looking for, we will begin working on design concepts and estimates. Due to the time involved in creating initial sketches and sourcing materials, a non-refundable deposit of $250 is required to move forward with proposals and estimates within your budget. If you choose to move forward with the design, this deposit will be applied toward the final cost of your handbag.
A bespoke handbag typically starts at $3000 for a mid-sized bag. This amount can vary greatly depending on the size, complexity, and materials requested, and we can make suggestions to keep your cost within a certain budget.
Do you have a corporate gifting program?
Yes! The Vault by Mel Boteri is a limited edition private collection created exclusively for Mel Boteri corporate gifting clients. We offer a cutting edge, distinctive gifting experience, and deliver exquisite leather goods that reflect each recipient's unique style. For more information please visit our Corporate Gifting page or contact email@example.com.
How do I talk to someone and ask questions?
You can reach out to us anytime via email or phone. We love to hear from you! Our email is firstname.lastname@example.org and our phone is 404-259-9196.